testimonials

We pride ourselves on the high level of customer service we provide at Crompton Opticians.

All our staff our are not only highly trained but offer all our customers a friendly and professional service.

Below are a few comments from some of our customers. We would love to hear what you think about us.

 

Fantastic service yet again at Cromptons, staff here are fab and if you want their help they guide you as to what suits and don't push sales on you for the sake of it, they choose glasses that compliment your face. After using an other corporate well known opticians a few years back that were truly shocking on their so called prescription, I came to Cromptons for advice. I was re tested to find my new prescription totally different and the reason I had chronic head aches was the other prescription from the corporate was totally wrong. I've been coming here ever since. Thanks to all the staff you are all brilliant. Wouldn't hesitate to recommend.

VL

 

Everything!! Excellent staff, Superb service and top-class spectacles. Always look forward to my visit.

HM

 

Brilliant service as always from Jo and the team - highly recommended. Thanks guys

NEIL R

 

I would like to congratulate your team at your Culcheth branch as I turned up at approximately 11:30am on Saturday 25/05/19 rather distressed as I had something in my eye.

The receptionist Linda greeted me with a nice smile and asked how she could be of help,

I explained my predicament of having an accident in the garden and would it be possible to see someone to check it out as I was in distress,

Linda explained to me in a calm manner & big smile that there was an appointment available at 12:25pm but unfortunately you will have to pay for an eye test, I was really pleased that someone could see me.

I returned at 12:25pm and was looked after by Dave Cross, who went through my eye test in detail, generally chatting which put me at ease, when the eye test was complete Dave managed to find the debris in my eye which was very small, it was such a relief.

I found my experience with your team to be exceptional customer service and will definitely return aswell as recommending the opticians to my friends and colleagues.

Please pass on my good wishes to the Culcheth team & to keep up the good work!

MARK

 

Had my eye test at Crompton's today and it was an excellent experience all round. Judith was very thorough and explained every procedure we went through in a concise and friendly manner. I can't recommend them highly enough.

GILL S-L.

 

The purpose of this letter is to register my appreciation for my recent treatment at Cromptons, at Culcheth.

The main focus of my appreciation relates to Kate Ridley. However, before I elaborate, can I thank all the staff at the practice - they clearly enjoy their job and each visit was more akin to meeting up with friends. It generated a very pleasant atmosphere, where laughter was a common theme.

Kate was remarkable in her desire to pursue a resolution for my eye condition. Her thorough analysis of my situation and attention to detail was very impressive, but it was her determination to obtain my best outcome that was the most admirable attribute.

I am very grateful to all staff members who made my visits so memorable.

EDWARD K.

 

Absolutely fantastic. I’ve seen two different optometrists here and both have been brilliant. Especially the gentleman I saw here today. Very thorough and friendly and explained everything he did. Best opticians I have been to.

 

My first eye exam at Crompton’s yesterday, wonderful experience, staff are very welcoming and friendly, the lady, Judith who tested my eyes was very informative and explained all about the test and what was happening to my eye sight. Highly recommended.
MARTIN M.

 

Myself and my daughter visited Cromptons for the first time yesterday. All of the staff were so friendly and accommodating. The lady who performed the eye tests gave us lots of information regarding the screening and my daughter was fascinated by the images taken, which she took time to explain to her. The ladies on the front desk were keen to offer assistance with choosing the right frames for myself, and even let my daughter perform her stage school songs to them! Nothing was too much trouble. A lovely experience, thank you x

LAURA J.

 

A visit to Cromptons is always something to look forward to! From the warm welcome as you walk through the door to the help and expert advice given, it really is the best experience. Can’t recommend them enough!

LIZ R.

 

I just wanted to thank everybody for all the help and kindness we received on our visit last week. It turned an obligation into a pleasure. Thank you again

CHRIS J.

 

Thank you for all your brilliant, friendly and helpful service.

KEITH

 

Lovely ladies! Amazing service. Walk out so happy and so glad that I found this opticians, Gracias.

LORENA M.

 

I am writing on behalf of my husband, I just wanted to say thank you Tim. Darren is very happy with his shooting glasses. We live in South Cheshire and Darren only ever has items such as these and clothes, bespoke fitted. We struggled to find an opticians in the locale to assist, until we found you!

LINDSEY G.

 

I can not sing their praises loud enough. I have a very complex prescription and the time taken to ensure I am happy with my glasses and contact lenses is amazing. Nothing is too much trouble, fittings, suggestions, aftercare, all first rate. I have used other opticians but will not go anywhere else now. Friendly, helpful, professional service all round.

SOPHIE G.

 

Excellent service and aftercare, with really friendly and helpful staff.

SUE K.

 

Fantastic service and range!! I'm delighted with my new glasses. Thank you x

RUTH B.

 

Just been in to book an appointment, the whole opticians had a lovely friendly and professional atmosphere and the ladies behind reception were so friendly and accommodating to help find me an appointment that suited my shifts. I Would highly recommend this opticians to anyone!

EMILY R.

 

Been going to Cromptons for over 20yrs. Excellent service - always and friendly staff. All staff are child friendly which is important if you have a difficult toddler who requires regular visits.

MIRIAM K.

 

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HEAD OFFICE
6 Common Lane
Culcheth
Warrington
Cheshire
WA3 4EG

Tel 01925 766888
Fax 01925 768007
Text 07436 802169